FAQs
Frequently Asked Questions
We’ve gathered answers to the most common questions to help make your auction experience smooth, easy, and stress-free. Whether you’re new to the process or just need a quick refresher, you’ll find helpful info below.
Don’t See Your Question?
If you still have questions, don’t hesitate to reach out—we’re always happy to help.
How do I register to bid?
There is a Customer Sign-Up form that you have to fill out before you can join an auction.
How often do you have auctions?
Currently we have auctions 1 day per month, which is the 1st Fri of each month. However that can change so be sure to check our site periodically for updates and or call our office with any questions or concerns.
How many cars can I bid on during each auction?
You can bid on as many as you can afford.
How soon can i pick up my vehicle once purchased?
You can pick up your vehicle up to 48 hours after the auction is over. After that time, you will acquire storage fees if your vehicle hasn’t been retrieved. Please call the office to inquire about storage fees, and or with any questions or concerns.
How do I pay for the vehicle?
You can pay for your vehicle with an ACH Bank Draft, and or a Credit Card/Debit Card. You will see all of this information when you fill out the customer information form.
Can I do a test drive?
NO you can look at a video of the vehicle. We offer videos of the engine and pre inventory viewing!
Can I return the vehicle?
NO all sales are final and vehicles are purchased AS IS.
Can I get my money back?
NO all sales are final, no returns are offered. However, we do offer warranties for GREEN light cars only, please call the office for more information. 804-658-4323
Are there fees involved?
Yes, we do have fees however there is a $50 deposit that goes toward your 1st purchase on our site. We also charge a standard Buyer’s fee for all purchases. Please adhere to the Auction page for more information.